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Cancellation Policy

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By signing and returning the Letter of Commitment you will be formally committing to your school's attendance AND number of delegates at the 2023 Round Square International Conference at Brookhouse Schools. You will be charged for the number of delegates you have indicated on your Letter of Commitment and payment will be required before the outlined deadline on your invoice.

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IF WE CANCEL: In the unlikely event that the RSIC2023 is cancelled by Brookhouse, a full refund of delegate fees will be issued. Any other non-refundable costs will be the school’s responsibility. Please ensure that your insurance will cover this. Brookhouse School will only cancel if the current situation in respect of international conflict, security or pandemic issues renders it impossible to continue i.e. there is an adverse change to circumstances for travel, and Travel Advisories specifically advise against travel to Kenya for overseas visitors or advise against international travel full stop.

 

IF YOU CANCEL: Please note the cancellation dates below before sending your letter of commitment as we willbe holding you to the numbers quoted. Please do not submit more than one letter of commitment as only the first letter we receive will be accepted. From that point onwards you must cancel any places that are no longer needed.

 

To avoid having to pay for unused places, we recommend that you replace delegates who can no longer attend due to unforeseen circumstances as any cancellations will be subject to the below cancellation schedule. Please remember, the conference fee is only transferable to a substitute from the same school.

 

All cancellations and alterations to your booking are subject to this cancellation schedule:

 

  • Cancellations during March 2023 will receive a full refund;

  • Cancellations during April 2023 will receive a 50% refund;

  • Cancellations between 1st May and 31st July 2023 will receive a 25% refund;

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From the 1st August 2023 no refunds will be issued. If you need to cancel or amend your booking, please write to RSIC23@Brookhouse.ac.ke

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